Contact Us

Hours of Service

Monday - Friday 8:00 AM - 5:00 PM CST

Customer Service Contact Information

E-mail us directly at: or call for Telephone Support: 1.800.216.5954

  • Choose Option 1. Then, choose Option 4, Medline University Support.

When contacting the Customer Support Helpdesk by email or phone, please have the following information ready:

  • Username, phone number, and employer/company affiliation
  • Your computer hardware configuration/operating system
  • A description of the problem including the steps to reproduce the problem, the exact text of the error message, etc.
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