Contact Us

Contact us.
We'd love to
hear from you.

Our Customer Support Helpdesk is available
Monday – Friday from 8:00 AM — 5:00 PM (CST)

Have the following information ready when contacting the Customer Support Helpdesk:

  • Username
  • Phone number
  • Employer/company affiliation
  • Computer hardware configuration/operating system
  • A description of the problem including steps to reproduce the problem, the exact text of the error message, etc.
  • Internet browser (Don’t know what internet browser you are using? Find out here)
Email us icon

Email us directly at university@medline.com

Call us icon

Call us at 1.800.216.5954 and
choose option 1, Option 4, Option 2