Patient-centered Care for LGBTQIA+ Patients (Microlearning)

03-30-2023 08:09 AM

Course Description

All patients should feel comfortable providing information necessary for their care and should be treated with dignity and respect. Caregivers, nurses and other healthcare professionals are responsible for providing a level of high-quality care to all patient populations, including LGBTQIA+ patients. As LGBTQIA+ people often experience inequalities in healthcare, nurses working with this population should understand how to help and better serve LGBTQIA+ patients. The goal of this course is to train healthcare professionals in the skills to effectively communicate with and serve LGBTQIA+ patients.

Learning Objectives

Upon completion of the course, the learner will be able to:

  • Define LGBTQIA+-inclusive terminology in order to better communicate with and about LGBTQIA+ patients 

  • Describe health and social challenges faced by LGBTQIA+ patients, particularly discrimination in healthcare settings

  • Understand how to create a safe and affirming environment for LGBTQIA+ patients

Intended Audience

This educational activity was developed for nurses and healthcare professionals.

Course Information

This is a microlearning course. Microlearning is an approach to learning new information in small segments of 3-15 minutes in length. This course is mobile-friendly!

There is no CE associated with this course. A certificate of completion is awarded, but no contact hours are awarded. If you are interested in earning CE, navigate to and complete the full version of this course.

Course Authors

This course was developed by Anita Fitzgerald, PhD, RN, AGNP, CNE and Ruth Kramer, RN, BSN, MA and edited by Brenda Kozak, DNP, MSN, RN, CNE. 

Brenda earned her doctorate in nursing practice and is a certified nurse educator. Brenda has over 20 years of clinical experience in nursing practice.