Start this course! Course Description As patient populations become more diverse, it is important that healthcare professionals be able to serve all patient populations and create an environment that is comfortable for all patients. Lesbian, gay, bisexual, and transgender (LGBTQ+...
Course Description The goal of this program is to define and discuss the Joint Commission's National Patient Safety Goals for 2021. The program provides a detailed review of the various patient safety goals that have been identified for implementation, plus the Elements of Performance that...
Course Description Together, everyone achieves more. A successful team can reap multiple benefits. Build a strong team using various team models and processes. Learning Objectives Upon completion of the course, the learner will be able to: Understand the role of management in...
Course Description In addition to caring for patients, healthcare providers face numerous problems each day including delivery, management and people problems, logistics, maintenance, resource management and more. Solutions require excellent critical thinking and problem-solving skills....
Course Description Effective communication is critical in healthcare, proving vital for medical histories, proper diagnoses, admission processes, insurance filing, appropriate care, effective treatment, legal processes and medical progress. A lack of quality communication will limit the...
Course Description Clinically significant information is published at a rate that makes it impossible for clinicians to keep up. Use evidence-based practice to utilize current best evidence when making decisions about the care of patients and the delivery of health services. Learning...
Course Description This program is the first in a series of three focusing on cultural awareness in healthcare. In this program we will review the concept of cultural awareness in healthcare and demonstrate the need to bring cultural awareness into the American healthcare system. Learning...
Course Description Because of the collaborative nature of the profession, effective communication is vital. It is a critical element in the process of case management as information related to the creation, implementation, and evaluation of the client's plan of care must be accurately and...
Course Description A professional case manager, especially one who is employed by a long term care facility, is often involved in working with clients and their families as well as Medicare and Medicaid health plans and private insurers, therefore, much of the work is making sure that the...
Course Description This course defines health literacy and discusses the impact low health literacy has on both the health and economy of the US population. This course identifies populations vulnerable to low health literacy and explores methods to help alleviate low health literacy....
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